The Samsung SCH-U820 Reality features a sleek slider style design. Some of the main features are GPS, polyphonic ringtones, Bluetooth compatibility, USB, voice dialing, touch screen, email, MMS, text messaging, music player, 3 megapixel camera, streaming video, video capture, games, and speakerphone. The Reality also features a QWERTY keyboard, web browser, and support for multiple languages including Spanish.
This device has been extensively tested, is fully functional, and ready for activation on the Verizon or PagePlus network. The ESN has been cleared for use. This device is ready for use with your existing contract - no new contract required. You can also add this device to a new contract supplied by the service provider.
This offer includes the following accessories:
2. Battery Cover
3. Wall Charger
3G Data Capable
Brand - Samsung
Camera - 3.0 MP
Carrier - Verizon
CDMA 850 / 1900
Contract - Without Contract
Memory Card Slot
Style - Slider
This product is in heavily used cosmetic condition, it reflects severe wear and tear, and displays major scratches, blemishes, and gouges. A large portion of the screen may be covered with scratches. Functionally certified and ready for activation.
This product has been carefully audited and is certified to be 100% functional.
The following tests were performed:
-ESN (Electronic Serial Number) Cleared
-All Data Removed
-Keypad/touch screen tested
-MIC and Speaker Tested
-All Ports Tested
-Cleaned and Disinfected
-Camera Tested (if applicable)
Warranty, Returns, and Refunds
We offer a 30 day warranty on all items. If you believe the item you received is not as described, please notify us as soon as possible. If a product is defective, a replacement (providing stock of the exact make/model/color/condition is available) or a refund will be offered if we are contacted within the specified warranty period within the listing.
Please contact us for a RMA # (Return Materials Authorization) prior to returning any item. Obtaining a RMA# is the only way to ensure a refund will be processed. You must ship your item within 14 days of receiving the RMA# in order to recieve a refund or replacement. Otherwise, we will cancel the refund or charge a restocking fee of up to 10% of the item cost.
Should any of the included accessories (i.e. battery/wall charger/back cover) not work properly, please contact us so we can send you a replacement. No refunds will be offered if we are not contacted within the warranty period. The item being returned must be received in the same condition as when it left our facility. If the returned item is missing any internal stickers or serial number information, a refund will not be issued.
We do not offer a refund for the shipping cost incurred upon purchase of the item. If the item is returned for a refund, we will also refund up to $4.95 of the cost of the return postage. If the item is returned for a replacement, we will issue a shipping label at our own expense. Postage will not be refunded for purchases outside the U.S.
Refunds are issued to the same account that the purchase was made from. If that purchase was made via credit card, the refund will appear on your credit card account. If the purchase was made via PayPal, the refund will be issued to the same account that you made the purchase from.
PayPal refunds beyond the amount of your original invoice will need to be claimed by the customer in order to be processed, please note we only process the same refund once. Also please allow up to 5 business days for the shipping refund to be administered.
If there is a problem with your order, please contact us at firstname.lastname@example.org or reach us at 1-800-456-9624 between 8:00am and 5:00 pm EST, Monday through Friday. We'd love the opportunity to fix the issue for you.
If there seems to be a mechanical, electrical, or programming problem with your device, DO NOT attempt to repair or try to unlock it yourself or take it to a third party for repair without first contacting us. This will automatically void our warranty. We do not reimburse for third party repairs or purchases. We make all efforts to ensure that the products received are as described.
(3-7 Business Days)
(2 Business Days)
(1-2 Business Days)
Up to $100
$100 - $300
$300 - $1,000
We do not ship during major U.S. holidays, including but not limited to Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, and New Year Eve and Day. Standard shipping is complementary on most items shipped within the U.S., however, we do charge shipping costs on some of the products offered. Please refer to the specific product listing for all details. Please allow 3-7 business days for delivery. Please keep in mind it is our shipping carrier that is responsible for transit times, but we do everything possible on our end to insure it gets delivered to you in a timely matter. We currently offer Standard Shipping via UPS SurePost, which works in conjunction with USPS for final delivery.
We will only ship to the address as it appears on your invoice/order, so please make certain this is correct before completing your purchase. We are unable to make any changes to your order once the order has been processed in our warehouse. We do not ship to PayPal Unconfirmed addresses. We are not responsible for any wrong or invalid shipping address. If your shipment is refused or otherwise returned to us as undeliverable, we will issue a refund minus any shipping cost. We do not re-ship items that have been returned to our facility as refused/undeliverable. If the product is not returned to us, no refund will be issued.
Alternative expedited shipping options may be available at an additional cost to your purchase. These options include Second Day and Overnight Shipping. Please be aware these expedited options MUST be selected at the time of check out, as we are not able to change any shipping methods once the order has been paid for.
Overnight and Two Day delivery is dependent on the delivery zip code. We do NOT offer Overnight or Two Day delivery to PO Boxes.
- For any expedited/overnight delivery we require receipt of payment no later than 10:00 AM EST Monday through Friday to guarantee shipment on the same day. Order payments received after 10:00 AM EST (Monday through Friday) will be shipped the next business day.
- UPS business days are Monday through Friday (excluding holidays).
Example: A package shipped via UPS on Monday with a transit schedule of 2 business days, (not including the day the package is shipped) would be expected for delivery on Wednesday. A package shipped on Friday with a 2-day transit schedule would be expected for delivery the following Tuesday.
If you purchase more than one item from us, they may arrive in separate packages. We do not offer combined shipping discounts for multiple items purchased.
At this time we do not offer shipping to Puerto Rico. Please be advised that we will cancel and refund any order placed by a buyer with a Puerto Rico address.
The shipping refund is done separately from the purchase price refund, and this is done as a Sent Money Transaction via PayPal.
**PLEASE NOTE** This is the ONLY way a postage reimbursement will be done. If you do not have a PayPal account, you will need to create one to receive the reimbursement. If the reimbursement goes unclaimed, it will not be reissued.
It must be processed this way because you are being refunded beyond the amount of your original invoice. Please allow up to 5 business days for the shipping reimbursement, and if you do not receive it please let us know.
Please contact us for additional information at email@example.com